We only cover damage due to an insured event (fire, water, glass breakage, etc). We do not cover intentional damage, wear and tear, aesthetic damages and damages caused by environmental pollution).
Find the complete list of guarantees and exclusions in our terms and conditions.
Our team is available to answer all your questions from Monday to Friday, from 9am to 5pm.
Home Protect home insurance is an insurance product subject to Belgian law, which is automatically renewed each year unless it is renounced at least three months before the date the contract expires.
See the information document and our general conditions for full details of coverages, exclusions and limitations. It is necessary to read these documents before subscribing to the Home Protect product. Would you like further information? Contact us.
A complaint ? First, contact the QOVER SA Mediation department (mediation@qover.com). If you are not satisfied with the final response, you can file a complaint with the insurance Ombudsman, Square Meeûs 35 – 1000 Bruxelles – www.ombudsman.as
